16 Call Centre Supervisor Jobs
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Contact Centre Supervisor Isilumko Staffing (JHB) - Johannesburg Assess the S.A. contact centre for capabilities to reach the sales conversion rate/revenues objectives and to deliver the required customer experience Ensure that the global corporate standard service... 13 days ago
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Call Centre Supervisor ITRS - Centurion, City of Tshwane Metropolitan Municipality, Gauteng, 0014, South Africa • Must be able to supervise 10 Agents • FAIS Compliance 14 days ago
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Call Centre Supervisor – FAIS Compliance SDC - Pietermaritzburg, Msunduzi Local Municipality, uMgungundlovu District Municipality, KwaZulu-Natal, 3201, South Africa • Must be able to supervise 9 Call Agents • Gr 12 (Matric), 24 days ago
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Tech Officer: Call Desk Agent BCX - Western Cape, ZA Ensuring that issues / severities are escalated to the relevant managers; as well following up on escalations through the day, reporting feedback. Updating the Cause and Warranty information, ensuring... Not specified 8 days ago
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Call Center Agents Unifi Africa - 00100 Nairobi, Kenya branch-based channels, utilising internally generated software and lending products backed by IT l) Follow up and encourage clients to make timely loan repayments/payables/arrears. c) Sell and market Unifi... 8 days ago
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Quality Assurance Coach (Caredesk) Randburg, Gauteng, South Africa Staff empowerment through information sharing and on-the-job coaching. 1 year Quality Assurance Coach experience, preferably in a similar industry. Evaluate adherence to company policies/procedures and... 14 days ago
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Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract Randburg, Gauteng, South Africa Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call. Contribute... More than 30 days ago
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Head of Contact Centre Brendmo - Midrand, Gauteng, South Africa Education: University or Technikon Degree or at least 8 years of practical experience in the Life Insurance Sales / Call Centre environment where this is supported by a formal RPL (Recognition of Prior... 7 days ago
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Customer Engagement Agent (Inbound & Outbound) Randburg, Gauteng, South Africa Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards. Distribution of Skytrax Service Requests after in-depth investigation... More than 30 days ago
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Product Support Agent- Fixed Term Contract Randburg, Gauteng, South Africa Handle after installation product support related queries (TomTom, Empower, Skygistics, and Skytrax related queries). Computer skills: MS Office, MS Outlook, and MS Internet Explorer. Provide feedback... More than 30 days ago
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