18 Service Delivery Manager Jobs in Cape Town - page 2
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Customer Service Manager (Contact centre) depended on experience Cresco Consulting - Cape Town, Western Cape, South Africa Customer Relations: Anticipate customer needs, address potential issues proactively, and handle complex inquiries and complaints to ensure timely and effective resolution. Policy Development: Develop and... depended on experience 9 days ago
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IT Tech Lead (Systems Sensei) Communicate IT - Cape Town: Northern Suburbs, Cape Town North, South Africa Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs. A hands-on mindset... 14 days ago
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IT Technical Services and Solutions Manager at NetOps Africa Cape Town CBD, Western Cape, South Africa Lead research and implementation of new technologies that improve service offerings. Maintain clear communication with clients, ensuring expectations are met and Design and implement IT solutions that... Undisclosed 17 days ago
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Customer Service Clerk (Killarney Gardens - Cape Town) Ad Hoc - Killarney Gardens, Western Cape, South Africa Resolve customer complaints in the stipulated timeframe (A, B, & C customers) and escalate issues to the Customer Service Manager when necessary. Maintain detailed records of customer interactions and... 22 days ago
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Professional Services Manager (UK hours) MRI Software - Cape Town, Cape Town, South Africa Drive global integration and standardization in the SA region. Work with Professional Services Department Leadership to build a better global infrastructure built for scale through adoption of policies... 23 days ago
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Senior Client Retention Specialist R25,000 R33,000 per month The Legends Agency - Cape Town, Western Cape, South Africa Proactively identify at-risk clients by monitoring behaviour patterns, performance metrics, and account activity. Deliver against retention KPIs, including calls made, meetings booked, and clients successfully... R25,000 R33,000 per month 24 days ago
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Technical Helpdesk Manager (CPT Hybrid) Market related Datafin IT Recruitment - Cape Town, Cape Town Western Cape, South Africa Coordinate with the technical team to manage escalated issues and provide solutions within agreed timelines. Implement and refine Helpdesk processes, tools, and documentation to improve operational efficiency... Market related 16 days ago
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National Manager: IT Service Management Nigel Frank International - Johannesburg,Cape Town, Johannesburg, South Africa Minimum of 7 years of experience in IT service management within a large enterprise IT environment. Implement strategies to improve IT service delivery across multiple campuses. Oversee IT Event, Incident... 23 days ago
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