18 Contact Centre Manager Jobs
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Call Centre Team Leader - Hospitality/Tourism Isilumko Staffing (JHB) - Johannesburg The role of the Team Leader is to lead, guide, coach and support the team to achieve the • Contribute to the implementation of change programmes and projects which impact • Implement control measures to... 10 days ago
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Contact Center Manager Energy At Work - Johannesburg We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role. Excellent... 30000 More than 30 days ago
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M-KOPA Team Leader iSON Xperiences - Randburg The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team... More than 30 days ago
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OUTBOUND SALES : TEAM LEADER iSON Xperiences - Randburg The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing... More than 30 days ago
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SASSA - Team coach iSON Xperiences - Randburg The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and... More than 30 days ago
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Inbound Collections & Debt Review Fempower - Cape Town The Inbound Collections and Debt Review Department Manager will endeavour to increase Tenacity’s profitability by operating within the guidelines and requirements of our Credit and Collections Policy and... More than 30 days ago
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Call Centre Team Leader - Hospitality/Tourism Johannesburg, Gauteng, ZA Principal Accountabilities • Identify, manage, and develop relationships with key partners to meet the objectives and goals of the Company. • Ensure personal conduct is aligned to Company procedures. •... 9 days ago
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Customer Service Manager Osiris Trading - Gauteng, Johannesburg, SA The Customer Service Manager typically reports to the Contact Centre Operations Manager. This role is responsible for the Customer Service Centre, ensuring a professional world-class service is delivered... Not specified 9 days ago
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Senior Manager: Customer Contact Centre Johannesburg, Gauteng, South Africa The incumbent will be responsible for managing all aspects of the Customer Contact Centre, including implementing fit for purpose Technology to drive exceptional Customer Experience through servicing customers... More than 30 days ago
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Department Manager : Inbound Collections & Debt Review Tenacity Financial Services - Western Cape, SA Monitor, analyse and interpret data (daily/weekly/monthly) to ensure achievement of relevant key performance indicators; produce relevant repots, identify optimisation opportunities, gaps and risks and... Not specified 18 days ago
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