25 Contact Centre Team Leader Jobs
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US Contact Centre Team Leader Isilumko Staffing (JHB) - Johannesburg - Oversee team performance, providing training, coaching, and support to achieve KPIs. Be part of a team dedicated to delivering exceptional service for our US clientele. Apply today! - Knowledge of US... 7 days ago
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Contact Centre Team Leader (International level - Travel) Isilumko Staffing (JHB) - Johannesburg Success rate of leading a team to high performance achievements Recruitment of call / contact centre staff Qualifications and experience: Proactive Conflict management 10 days ago
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US Contact Centre Team Leader Johannesburg, Gauteng, ZA We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. Be part of a team dedicated to delivering exceptional service for our US clientele... 6 days ago
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Contact Centre Team Leader (International level - Travel) Johannesburg, Gauteng, ZA Qualifications and experience: Matric Travel / tourism diploma No less than 5 years' experience working in a contact centre, no less than 2 years' work experience as a TL Success rate of leading a team... 9 days ago
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Call Centre Team Leader - Hospitality/Tourism Isilumko Staffing (JHB) - Johannesburg participative style. Ensuring that customers are provided the best possible experience • Ensure effective and consistent communication throughout the team, encourage practices, processes and systems and... 10 days ago
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Contact Center Manager Energy At Work - Johannesburg Must have managed at least 8 Team Leader or over 150 seats contact center Bachelor's Degree in Business Administration 30000 More than 30 days ago
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SASSA - Team coach iSON Xperiences - Randburg Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team leader experience within a Contact Centre environment (Customer Service /Messaging... More than 30 days ago
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OUTBOUND SALES : TEAM LEADER iSON Xperiences - Randburg The Team Leader will create an effective support team and cultivate strong business relationships within the iSON Xperiences functions, amongst both internal and external stakeholders and as such ensuring... More than 30 days ago
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M-KOPA Team Leader iSON Xperiences - Randburg Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Quality management/improvement through call evaluations for each agent weekly Agent utilization... More than 30 days ago
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Experience Centre Expert Telebest - Sandton Pioneer process improvements and implement cutting-edge service solutions Passion for travel with a solid understanding of the luxury cruise industry Are you ready to lead a dynamic team in the exciting... More than 30 days ago
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