6 Call Center Quality Assurance Jobs in Gauteng
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BPO Client Account Manager (EST Hours) - Remote ISTA Personnel Solutions - Johannesburg, Gauteng Power Backup: A reliable power backup solution is required to manage load shedding and power outages . Applicants without a power backup cannot be considered. A dynamic and engaging personality, with a... 17 days ago
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QA Required for Call Centre SDC - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa • Identify and report problem areas, trends and training needs with the focus on development of call center consultants and Team Leaders • Follow all stipulated process and procedure in assessing calls... 25 days ago
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Quality Analyst (Inbound Call Centre) hearX - 0081 Pretoria, South Africa Responsible for monitoring calls and email responses to assess agent’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures to ultimately improve... More than 30 days ago
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Quality Analyst (Inbound Call Centre) hearX Group - Gauteng, ZA Minimum applicable experience (years): Job Location : Gauteng, Pretoria Minimum education (desirable): Customer relationship management system Deadline : April 06, 2025 5 years Call Monitoring Process... Not specified 30 days ago
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Quality Assurance Admin R10 000 - R12 000 CTC Flink Recruit Pretoria - Midrand, Gauteng, South Africa Performing stress tests to ensure mitigations are put in place to remedy various output. Conforming to regulations and international standards when it comes to testing and quality Estimating time involved... R10 000 - R12 000 CTC 19 days ago
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Quality Analyst (Spanish) - Johannesburg Merchants - Johannesburg Metropolitan, South Africa Evaluate and analyze call recordings and live interactions to assess quality standards. Develop training materials in collaboration with trainers to address identified gaps. Ability to work well under... 16 days ago
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