8 Quality Assurance Call Centre Jobs in Gauteng
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Contact Centre Supervisor Telebest - Sandton Assess contact centre for capabilities to reach the sales conversion rate / revenues objectives and deliver the required customer experience Drive sales and operation excellence initiatives More than 30 days ago
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Contact Centre Supervisor Isilumko Staffing (JHB) - Johannesburg To monitor performance, coach and motivate staff to maximise every selling opportunity, to exceed revenue targets in conjunction with market leads in each market Managing the team's daily operations, ensuring... More than 30 days ago
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Customer experience and recovery specialist Access Bank PLC - Johannesburg, Gauteng The key objective of this role is to proactively manage customer experiences, identify pain points, and implement service recovery measures to exceed customer expectations. You will work collaboratively... 4 days ago
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Contact Centre Supervisor (Hospitality/Tourism) Isilumko Staffing (JHB) - Johannesburg The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales... More than 30 days ago
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Call Centre Agent Impuma Group - Gauteng, ZA Team Leadership: Oversee and mentor a team of customer service representatives to ensure exceptional service delivery, productivity, and performance. Training and Development: Coordinate training programs... Not specified 8 days ago
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Quality Analyst (Inbound Call Centre) hearX Group - Gauteng, ZA Quality Assurance - analysis and interpretation of calls and text based communication methods Quality Assurance in a call centre Quick Recommended Links Quality Assurance Certification Training and Development... Not specified 29 days ago
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Call Center Manager: Operations Principal market related Nutun - Sandton, Gauteng, South Africa Assisting Ops GM with general branch “housekeeping” including but not limited to sufficient diesel for generators and the testing thereof, lights, carpets, and other general maintenance requirements. Performance... market related 4 days ago
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Call Centre Supervisor Premier FMCG Ltd - Gauteng, ZA Generate and analyse call centre reports to track performance, identify areas of improvement, and provide regular reports to management. Stay updated on product knowledge, promotions, and industry trends... Not specified More than 30 days ago
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