We have an exciting opportunity for a Product Specialist. This role is a support role that services clients in the agriculture industry reporting to the IT & Support Manager.
The Product Specialist supports bespoke software solutions both onsite & remotely and liaises with other internal stakeholders / departments as needed to solve any issues that may arise. The ideal candidate display resilience in under pressure, be an advocate for customer success and already have mastered how to manage, operate and drive help desk calls (both assigned to them, and created by them). […]
Own any assigned calls...