To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when due
To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. […]
• Make split second decisions on locking and unlocking’s […]
• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers
• Ability to liaise with EHODS & Executives […]
• Ability to summarise account status in once glance and negotiate...