This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams. […]
Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective […]
Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.
Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives...