Manage Dealer performance in achieving Customer Experience Management, Parts, and Service business objectives.
Collaborate with Dealers to develop and track business plans to meet targets aligned with After Sales strategy and drive future market share growth. […]
Ensure Dealers meet Franchise Agreement requirements for After Sales operations, including electronic systems (ETKA, ElsaPro, IPartner) and address training needs.
Understand and enforce relevant company policies, including Service Core Process, Warranty, Service & Maintenance Plans, Parts Sales & Targeting, and Dealer Performance/Review...