What we are looking for: A CRM and Direct Marketing Manager, who will play a key role in developing and implementing strategies to engage our customers directly and enhance their overall experience. With your expertise in CRM platforms and direct marketing techniques, you will lead initiatives aimed at maximising customer retention, loyalty and lifetime value. […]
Reporting to the HOD of Customer Experience, your key focus areas will include, but not limited to:
Responsible for customer relations of direct marketing campaigns across all direct channels […]
Responsible to manage campaign performance...