Ensure adherence to call scripts and maintain high customer interaction standards. […]
Set accurate and effective sales targets for the outbound team.
Collaborate with management to develop outbound strategies and sales philosophies. […]
Design and implement commission and incentive structures. […]
Develop budgets and ensure cost-effective operations. […]
Ensure the outbound sales team is well-resourced and equipped with the necessary tools.
Enforce discipline and implement corrective measures where necessary.
Provide continuous coaching, mentoring, and skills development for team members. […]
Tertiary...