Monitor deposit payments and follow up on any outstanding payments according to established timelines.Guest Experience & Communication: Ensure smooth communication with clients regarding reservations, including feedback on telephonic, electronic, and written inquiries. […]
Regularly follow up on all reservations, ensuring timely responses and accurate details.Team Leadership & Client Interaction: Manage, mentor, and motivate the reservations team to ensure high performance and customer satisfaction. […]
Handle client relationships, addressing queries, resolving conflicts, and ensuring client satisfaction...