Customer Service Representative - Durban, Umhlanga Market Related

  • Company:

    Careerbox

  • Location:

    Umhlanga, Kwazulu Natal, South Africa

  • Salary:

    Market Related

  • Job Type:

    Permanent

As a Customer Service Representative, you will be working with high-touch customer service situations. Assisting customers in resolving escalated or highly complicated issues. Using a high level of product knowledge and understanding to resolve issues. The role entails making sound business decisions and resolving escalated customer issues in a professional manner. Representatives will be responsible for providing exceptional service by assisting customers queries & attending to their complaints. As a customer service agent, you will be responsible for processing requests in customer service, escalation...

17 days ago from: pnet.co.za