Our client is seeking an experienced IT Technician to join the Port Elizabeth team, […]
· Performing 1 st and 2 nd tier technical support function, while managing senior end user communications and relationships
· Identify possible client leads and escalate to Manager as needed.
· Set up workstations with computers and necessary peripheral devices (routers, printers etc.). […]
· Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
· Create and maintain documentation on IT manuals and procedures. […]
· Maintain records/logs of repairs and fixes and maintenance...