Invoicing & Billing Preparing and issuing invoices to customers for goods or services rendered.
Debt Collection Following up on outstanding accounts via phone calls, emails, or letters to ensure timely payments.
Processing Payments Recording and reconciling payments received from customers.
Account Reconciliation Investigating and resolving discrepancies in customer accounts.
Credit Control Assessing customer creditworthiness and setting credit limits where applicable.
Maintaining Customer Records Keeping accurate records of customer accounts, transactions, and communications. […]
Handling Queries...