The IT Support Technician will be responsible for troubleshooting and resolving all IT issues, whether hardware or software-related, and providing feedback within agreed timelines to the IT Manager and both internal and external stakeholders. […]
Troubleshoot and resolve desktop support issues. […]
Ensure systems are backed up and properly maintained. […]
Provide remote management and support as needed. […]
Offer first-line support for Frequently Asked Questions.
Maintain and update the company website with product details and industry news. […]
o Matric/Grade 12 or equivalent qualification (essential)...