What Youll Do:
Migrate & enhance the company's IT Event Management to ServiceNow ITOM
Support & integrate monitoring solutions into ServiceNow ITOM
Provide 2nd & 3rd level support for Event Management & Workflow Engine
Develop & enhance ITOM solutions based on user stories
Document, test & optimize ITOM processes to drive efficiency […]
IT Qualification (Degree/Diploma/Certificate)
ServiceNow ITOM Certification
6+ years of IT Operations Management experience
Expertise in ITOM solutions (ServiceNow, BMC TrueSight) OR JavaScript
Cloud knowledge (AWS, Azure, Google), Linux/Windows, Networking
Experience...