Responsibilities include managing dealership and customer inquiries, warranty adjudication, offering technical support, coordinating training, and acting as the main contact for fleet customers.
The role involves collaborating with internal teams, dealerships, and external partners to improve customer satisfaction, ensure warranty policy compliance, and promote service excellence across the network. […]
Address and resolve daily operational issues related to service, repairs, parts availability, and technical concerns. […]
Manage the warranty claims process for the region, ensuring accurate and...