Customer Care Manager - Pretoria or JHB South

  • Company:

    Top Talent Professional Services

  • Location:

    Pretoria

  • Salary:

    R800 000p.a.

  • Job Type:

    Permanent

We are seeking a highly motivated and experienced Customer Care Manager to lead our
customer care team and ensure exceptional customer service experiences for our clients. The […]
1. Lead and manage a team of customer care representatives, providing guidance, training, and […]
2. Develop and implement customer service policies and procedures to ensure consistency […]
3. Monitor and analyze customer feedback and data to identify trends and areas for […]
4. Handle escalated customer issues and provide resolution in a timely and professional […]
5. Collaborate with other departments within the company...

19 days ago from: executiveplacements.com

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