Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations.
Handle multiple tasks, communicate effectively, and align with the sophisticated and luxurious identity of the property.
Accurate taking and recording of reservations, either over phone, through website or correspondence ensuring that a professional and courteous image is created at this first point of contact reflecting the hotel standards. […]
Creates and maintains reservation records by...