Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes. […]
Manage, prioritize, and multi-task to resolve tickets within the SLA, policies and procedures set;
Efficiently log, manage, escalate, and resolve all issues and interactions in an efficient manner -- dealing with cases from inception to completion; […]
Act as a subject matter expert in delegated areas and provide solutions to various business functions or stakeholders; […]
Engage with the company stakeholders to propose IT Solutions and improve...