We are seeking a proactive and customer-focused Service Desk Agent I , providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset. […]
Strong sense of responsibility in taking ownership of problems and seeing them through till completion. […]
To ensure that we communicate accurately and timeously with the relevant clients regarding Incidents logged. […]
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