Provide timely IT support for end-user devices, including desktops, laptops, mobile devices, printers, and meeting room equipment. […]
Facilitate new user onboarding by setting up accounts, configuring hardware and software, and offering initial training. […]
Engage with vendors and service providers to procure IT resources and manage relationships for reliable, timely support. […]
Monitor and maintain the health and performance of servers and network infrastructure to ensure reliability. […]
Manage user access and permissions to safeguard sensitive information and ensure operational efficiency...