To lead the managed care operational team, manage resources, processes and budget in order to deliver a customer-centric business environment. To ensure that the operational area is aligned to Medscheme and client schemes strategic objectives. To manage, maintain and report on compliance with and meeting of service level agreements in line with the Scheme contracts to ensure scheme retention […]
Develop and implement team operational plans that will ensure the defined delivery objectives are met through supporting, and being supported by, other teams within and linked to the department / project...