Reporting to the Night Manager, as a Night Guest Service Agent, you will provide all hotel guests and patrons with an experience that exceeds their expectations throughout their stay. […]
Warmly welcome guests upon arrival and ensure a seamless check-in/check-out experience is delivered.
Accommodate the requests and needs of all guests, make recommendations, up sell rooms and related services. […]
Communicate any guest concerns to relevant management/colleagues to ensure absolute guest satisfaction is achieved. […]
Be familiar with all hotel emergencies and fire procedures as well as know key hotel...