To ensure the effective management of all aspects of the account including but not limited to service delivery, profitability and ensuring performance achieves contractual requirements. This role is focused on the full spectrum of support in the Telco arena. […]
Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance standards. […]
Are structured, methodical, consistent, and organised in their approach. […]
Drive and ensure that operations install a culture of leadership, development, honesty, integrity and mentoring across the team.
Accountable...