We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively manage a team, implement innovative solutions, and foster cross-departmental collaboration. […]
Customer Issue Resolution: Handle escalated inquiries and complex issues, ensuring prompt resolution to maintain customer trust and satisfaction. […]
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