Key criteria –
Matric with English and Maths
At least one year call centre experience
Excellent telephone manner, receptive to clients complaints and queries, professional at all times […]
Ability to handle high volume work, prioritise and work under pressure
Studying towards or having completed tertiary education (preferably a degree or diploma)
Advantageous if FAIS accredited or working towards
Key duties – […]
Dealing with queries and complaints
Provide product information and maximise on up-sell opportunities
Maintain accurate records
Operate relevant call centre system
Salary neg (discussed...