Be highly conversant and professional in all technical and conceptual aspects of all products.
Analyse customer needs, recommend suitable products, provide advice, and effectively answer questions / address customer concerns.
Discuss products and explain technical concepts and product uses effectively.
Write customer reports and proposals related to technical product solutions.
Build long-term relationships with customer base to establish loyalty.
Identify new opportunities and grow customer base.
Track sales and share monthly sales report with the management team.
Research current market trends...