As a first-line IT Engineer, you will be the first point of call for clients. Your job is to assist in the smooth running of the company clients networks while maintaining prominent levels of customer service. […]
Act as the first point of contact for IT support queries via phone, email, and ticketing systems. […]
Maintain a high level of customer service and professionalism.
Diagnose and resolve technical issues related to hardware, software, and network connectivity. […]
Assist in setting up and configuring desktops, laptops, printers, and other peripherals.
Perform routine maintenance and updates...