Talent Ad - Senior CX Lead

  • Company:

    Communicate Recruitment

  • Location:

    Cape Town

  • Job Type:

    Permanent

Minimum 6+ years in CX, with at least 2 in a fintech or app-first environment
Strong understanding of KYC, onboarding, and digital service flows
Experience leading CX initiatives that tie into business growth
Familiarity with regulatory requirements (POPIA, FICA, etc.)
Tools: Mixpanel, GA4, Hotjar, A/B Testing, Agile
Contact JADE GELDENHUYS on

7 days ago from: executiveplacements.com

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