A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs. […]
Reporting to the Head of Planning, this extremely varied role will be to support and develop your team; To oversee the management of the service delivery of our business and support the interaction with operational teams and client resource planning teams. […]
To manage the in-day resource management of our people focusing on schedule adherence, intra-day re- forecasting...