The purpose of the role is to assist with the monitoring and investigation of fraud events as it pertains to VodaPay Acquiring products and the VodaPay Wallet
Monitor transactions and fraud exceptions or alerts on regular bases dependent on the product type and association rules
Provide daily reports on fraud monitoring and exception analysis
Assist the fraud investigator in contacting customers, obtaining proof of transactional behaviour and where required report events to Vodacom Forensic investigators
Assist the Team Lead Fraud in developing, testing and implementing fraud rules across product...