Oversee all daily lodge operations, ensuring seamless coordination between departments.
Support the General Manager in driving service excellence and operational efficiency.
Lead and mentor departmental teams including maintenance, housekeeping, F&B, and guest services.
Monitor and maintain high standards in guest satisfaction, health and safety, and quality control.
Manage inventory, logistics, and procurement of operational supplies. […]
Ensure compliance with 5-star hospitality standards and company policies.
Handle guest feedback, resolve issues promptly, and continuously enhance the overall...