We are looking for an individual with experience in an FSP Call Centre, who is not only technically proficient but also a good cultural fit for our organization. The ideal candidate should demonstrate excellent communication skills, problem-solving abilities, and a track record of success in similar roles. […]
• Ensuring QA is done following the correct script, policy, procedure, process & tick sheet provided […]
• Ensure confidentiality of information and correctness of database information […]
• Build positive relationships by going above and beyond with customer service, ensuring all questions...