Outbound Call Centre […]
Making professional sales calls to customers (leads provided)
Knowing the product being sold.
Handling and overcoming objections from clients.
Following the sales script 100%.
Ensuring no risk or fraudulent sales are made.
Treating the customer fairly.
Understanding the call centre metrics and consistently achieving minimum metrics.
Capturing and recording sales call details 100% in the CRM system.
Listens and understands the customer''s emotions and needs. […]
Focuses on exceeding the minimum call centre metrics.
Ensures that one''s own work is complete and accurate.
Can...