The main purpose of hotel receptions is to respond courteously to guests’ requests, provide excellent customer service and play an important part in the overall operation of the hotel. […]
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. […]
Good administrative skills and the ability to use email and booking systems / Protel knowledge […]
To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. […]
To build a good rapport...