The Training Manager is responsible for planning, developing, and implementing training programs to enhance employee skills, knowledge, and performance across various campaigns. This role ensures alignment with company objectives, client requirements, and industry best practices while fostering a culture of continuous learning. […]
Design, implement, and manage training programs for new hires, ongoing upskilling, and cross-functional initiatives. […]
Create learning materials such as presentations, e-learning modules, and job aids tailored to the BPO environment. […]
Facilitate onboarding programs...