Provide expert user support and resolve technical issues
Diagnose, troubleshoot, and resolve performance issues […]
Oversee system updates, maintenance, and security protocols
Collaborate with the infrastructure team on network and database issues
Build and present system performance reports and dashboards […]
2+ years in IT environments, including AWS and VMware
Experience with Azure/M365, Active Directory, Windows Servers, and SQL/Linux databases
Proficiency in network security, backup management, and cloud services
Strong troubleshooting skills and a proactive, customer-focused approach […]
Excellent...