Seeking a highly skilled and experienced ICT Support Administrator to provide advanced technical support, maintaining, and optimizing complex IT infrastructure systems.
The successful candidate will manage high-level escalations, perform root cause analysis, and implement solutions for network, server, and storage issues. You will also support infrastructure solutions, ensuring system availability, security, and performance. Collaboration with cross-functional teams to implement upgrades, support cloud and on-premise systems, and contribute to infrastructure projects, will be a key part of this...