Meet customer service delivery targets and KPI's.
Manage customer expectations.
Damage investigation and root cause analysis. […]
Updating and maintenance of VTS, including daily tracking of vehicles.
Manage monthly billing of customers.
Understand and maintain SOP's.
Reporting on performance in daily/monthly meetings. […]
Qualifications and Skills:
Bachelor of Commerce in Logistics, Economics or Marketing Management.
Minimum 3 4 years' experience in Key Account Management. […]
Fully conversant in Microsoft Word and Excel.
Strong administrative and organizational skills. […]
Excellent interpersonal...