As a Service Advisor , you will be the vital link between customers and the workshop. Your primary responsibility will be to provide excellent customer service, coordinate vehicle servicing, and ensure that customers are kept informed throughout the process. […]
Welcome and assist customers in a professional and friendly manner
Accurately capture customer and vehicle details, including concerns and service requirements
Liaise between technicians and customers to ensure smooth communication
Provide cost estimates, explain service details, and obtain approvals
Monitor job progress and keep customers...