2nd Line Support Technician - Telecoms Experience Essential

  • Company:

    ICT Engage

  • Location:

    centurion, Gauteng

  • Salary:

    R25k Negotiable based on experience

  • Job Type:

    Permanent

The 2nd Line Support Technicians role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organizations IT environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.
The person will also troubleshoot problem areas (in person, by telephone or via remote access) in a timely and accurate fashion and provide end-user assistance where required. This person will function as a point of escalation for the Technical Department by helping team members to troubleshoot and resolve...

26 days ago from: jobplacements.com

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