The successful candidate will be responsible for administering, troubleshooting and maintaining voice and data Networks including the routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. […]
Act as primary interface to all users to resolve problems reported. […]
Provide troubleshooting and technical support via phone, email and face-to-face to end users. […]
Advise users regarding the products proper use and address specific user issues. […]
Log onto routers to check the current configuration thereof...