To be a key ambassador of the property and its brands including hosting Site Inspections, communicating with the market and hosting journalists. […]
To ensure the departmental management personnel of the property is up to standard, ensuring a streamlined and effective structure in line with hospitality trends. […]
To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
To be readily available to deal with all guest queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive...