Latest Quality Assurance Call Centre jobs - JobisJob South Africa Mobile

13 Quality Assurance Call Centre Jobs

Contact Centre Supervisor Telebest - Sandton Assess contact centre for capabilities to reach the sales conversion rate / revenues objectives and deliver the required customer experience Drive sales and operation excellence initiatives 11 days ago
Contact Centre Supervisor Isilumko Staffing (JHB) - Johannesburg To monitor performance, coach and motivate staff to maximise every selling opportunity, to exceed revenue targets in conjunction with market leads in each market Managing the team's daily operations, ensuring... 12 days ago
Client Services Agent MiWay Insurance Limited - Gauteng, ZA Minimum 12 months in the STI environment and client services experience Efficient in handling chat and calls hybrid system Ability to multi-task and cope with pressure Deliverables include, but will not... Not specified 5 days ago
Contact Centre Supervisor (Hospitality/Tourism) Isilumko Staffing (JHB) - Johannesburg The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales... 12 days ago
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Quality Assurance Coach (Caredesk) Randburg, Gauteng, South Africa Previous experience working with Contact Centre Software (Speech Analytics, Recording and assessment systems) will be advantageous. Provide weekly/monthly reports and feedback to the supervisor/manager... 13 days ago
Team Leader; Debt Recovery iMasFinance Co-operative (Ltd) - 0157 Centurion, South Africa Monitor key performance indicators and incoming workload of agents to maximize productivity, efficiency, compliance, and service levels, and maximise on recovery of written off debt. Manage projects that... 14 days ago
Team Leader Client Service Centre Call Centre Sandton, Gauteng, South Africa Provide input to the CSC (Client Service Centre) budget for the Financial year, identifying operating efficiencies and other opportunities including business process efficiencies. Engage and partner with... 16 days ago
QA Officer - Debt Collection Johannesburg, Gauteng, South Africa We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re looking for seasoned QA Agents to join our team in our head office in Rosebank! Document... More than 30 days ago
Dialler Manager The Unlimited - 3629 Westville, South Africa We're on the hunt for a Dialler Manager! Are you a dynamic Dialler Manager with a knack for optimizing call centre systems? Join our South African telesales team and lead our high-performance outbound... More than 30 days ago
Senior Sales Adviser Cape Town, Western Cape, South Africa Our success is rooted in our passion for our clients, and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we... More than 30 days ago

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