5 Quality Assurer Jobs
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Quality Assurer Callforce Direct - Cape Town Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices. Training Support: Assist in training... More than 30 days ago
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Quality Assurer FNB South Africa - Gauteng, ZA Performs call monitoring and FAIS Supervision on sales and non-sales and provides trend data to Contact centre management team. Maintain and update QA records for all staff and provide information as required... Not specified 5 days ago
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Shift Supervisor: Monitoring Control Centre Johannesburg, Gauteng, South Africa Independently assess calls on a continuous basis and implement corrective and developmental action as required. Investigate all internal and external customer queries and respond via e-mail or telephonically... 5 days ago
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CRM Quality Assurance Specialist (Salesforce Marketing Cloud) Cape Town, Western Cape, South Africa Review and test all aspects of digital marketing campaigns, including emails, landing pages, segmentation, journey builder activities, etc., within the Salesforce Marketing Cloud & Personalisation platform... 30 days ago
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Quality Controller & Quality Assurer CG Recruitment - Isando, Gauteng, South Africa - Problem Resolution: Quickly identify and address any quality-related issues, providing effective solutions to maintain operational efficiency. - Technical Expertise: Comprehensive knowledge of leading... R40,001 - R50,000 pm 23 days ago
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