22 Contact Centre Agent Jobs in Randburg
-
VODACOM PREPAID : CONTACT CENTRE AGENTS iSON Xperiences - Randburg Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Providing relevant information to ensure First Call Resolution... 7 days ago
-
M-KOPA Contact Centre Agent (Tshivenda , Xitsonga and Afrikaans ) iSON Xperiences - Randburg Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from... 12 days ago
-
VODACOM PREPAID : CONTACT CENTRE AGENTS iSON Xperiences - Randburg Passionate about ensuring that the customer receives excellent service Ensure that quality standards are met. Customer service experience highly advantageous Providing relevant information to ensure First... More than 30 days ago
-
OUTBOUND SALES : TEAM LEADER iSON Xperiences - Randburg The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching... More than 30 days ago
- Forum: Start a Discussion Join
-
M-KOPA Team Leader iSON Xperiences - Randburg Set key performance indicators for agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive... More than 30 days ago
-
SASSA - Team coach iSON Xperiences - Randburg Set key performance indicators for agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive... More than 30 days ago
-
Resource Planner Randburg, Gauteng, South Africa Assist the Customer Service Business areas through ongoing training and support and the revision and enhancement of existing processes where necessary Frequently visit assigned business areas and hold... 18 days ago
-
Contact Centre Agent Cre8work - Johannesburg Answering phones from customers professionally and responding to customer inquiries and complaints Identify customer needs, clarify information, research every issue and provide solutions and or alternatives... 16 days ago
-
CONTACT CENTRE AGENT : PAYJOY iSON Xperiences - Bryanston Ensure that the customers are called and the resolution is confirmed before queries are closed. Ensure that customers are informed as to the progress of queries logged but not resolved. Main Responsibilities... More than 30 days ago
-
VODACOM PREPAID : CONTACT CENTRE AGENTS Randburg, West Johannesburg, ZA Perform any ad hoc tasks as and when required. Â NQF level 4/Matric No criminal record Fluency in English and/or Zulu and Sotho Computer literate Customer service experience highly advantageous Competencies... Negotiable 6 days ago
Top locations
- Johannesburg (18)
- Sandton (4)
- Pretoria (3)
- Midrand (1)
- Gauteng (25)
- City of Johannesburg Metropolitan Municipality (1)