Latest Inbound Customer Service jobs in Randburg

41 Inbound Customer Service Jobs in Randburg

VODACOM PREPAID : CONTACT CENTRE AGENTS iSON Xperiences - Randburg Passionate about ensuring that the customer receives excellent service Ensure that quality standards are met. Customer service experience highly advantageous Perform any ad hoc tasks as and when required... 7 days ago
M-KOPA Contact Centre Agent (Tshivenda , Xitsonga and Afrikaans ) iSON Xperiences - Randburg Must be able to present benefits/opportunities of the sales or service in an effective manner. Exercise appropriate soft skills when dealing with difficult customers. Main Responsibilities will include... 12 days ago
SASSA - Team coach iSON Xperiences - Randburg Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team leader experience within a Contact Centre environment (Customer Service /Messaging... More than 30 days ago
VODACOM SAVES / RETENTIONS iSON Xperiences - Randburg Communication to customers telephonically and via email. Listening attentively to customer queries. Adhering to service level agreements. Working Hours Monday -Friday 7:30 - 18:00 Achieve churn and up/cross... More than 30 days ago
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M-KOPA Team Leader iSON Xperiences - Randburg Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Quality management/improvement through call evaluations for each agent weekly Agent utilization... More than 30 days ago
VODACOM PREPAID : CONTACT CENTRE AGENTS iSON Xperiences - Randburg Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Be professional and polite always. Perform any ad hoc tasks... More than 30 days ago
Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract Randburg, Gauteng, South Africa Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call. Contribute... More than 30 days ago
Customer Engagement Agent (Inbound & Outbound) Randburg, Gauteng, South Africa Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards. Distribution of Skytrax Service Requests after in-depth investigation... More than 30 days ago
Inbound Call Centre / Customer services (3-month contract) Isilumko Staffing (JHB) - Johannesburg No less than 2 years' experience within banking / financial services customer care / inbound call centre Qualifications and experience: Communication Overcome client objections 16 days ago
Inbound Call Centre Agent - Banking (3-month contract) Isilumko Staffing (JHB) - Johannesburg Requirements: Must have inbound call centre/customer service experience. 17 days ago

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